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The Customer Support team is out of office until Tuesday June 21st, for the Juneteenth holiday. Please expect a response from our Customer Support team within 7 business days if you reach out through our Contact Form.

  1. Help Center
  2. Teacher accounts and projects
  3. Your teacher account

Your teacher account

  • Your teacher stats page
  • Locating your Teacher ID
  • Verifying your teacher account
  • How do you earn and spend points?
  • Classroom photo guidelines
  • Customizing your teacher page
  • Can't log in to a recently created account
  • What to do when moving to a new school
  • Reviewing your points history
  • Teacher demographic information
  • What happens to your points if your project is not fully funded or if you choose to remove it?
  • All about your teacher account
  • Reasons your teacher account might be deactivated
  • DonorsChoose Teacher Ambassador Program
  • How do I help other teachers use DonorsChoose?
  • What happens to my projects if I am no longer eligible to use DonorsChoose?
  • Closing your teacher account
  • Add "safe senders" in your email account
  • Updating your account information
  • Manage your demographic information
  • How do we use teacher names and display names
  • Receiving emails through our website from donors and fellow teachers
  • How to remove photos on your account
  • How to sign up as a SONIC Teacher
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