Help Center Help Center home page

Help Center

🔍

Our Support team is offline on Thursday, November 26th and Friday, November 27th. We will be back online on Monday, November 30th.

  1. Help Center
  2. Getting your materials

Getting your materials

Your materials

  • When to expect materials to arrive
  • Tracking information for your materials
  • How do I access my digital resources?
  • Understanding the "order status" for your materials
  • My order status says “MORE INFO”, what’s happening?
  • What to do if you're missing materials for a funded project
See all 13 articles

Fulfillment process and policies

  • Shipping options for your standard project that was fully funded in the spring or summer
  • Purchasing materials when a project is partially funded
  • Will I get my materials before my winter break?
  • Magazine subscription timing
  • Requesting gift cards for your project
  • How to enroll your Apple Device (iPads, MacBooks, etc) in Apple School Manager or Device Enrollment Program
See all 10 articles
  • ← Back to DonorsChoose
  • Help Center Home
  • Contact us

© 2000-2019 DonorsChoose, a 501(c)(3) not-for-profit corporation.