If you are unable to obtain a payment document from your vendor, then you may qualify for a reimbursement when your project is fully funded.
If your project is fully funded and your payment request is classified as a reimbursement, follow these three steps:
- Make your payment(s) and collect the itemized receipt(s). Our team will only be able to provide reimbursement for a receipt showing payment has been made. Please do not make any purchases until your project is fully funded!
- Make a photocopy of all receipts for your records. Combine all the receipts into one document to upload.
- Submit your receipt(s) for reimbursement by logging into your account. Here is more information on how to upload your receipt(s).
Once these steps are complete, we will mail a reimbursement check directly to you or your school.
It can take up to 3 weeks for a check to arrive once the payment has been approved. To track your reimbursement or payment information directly through the projects dashboard of your account:
- Log into your account and find your project on the “All” or “Completed” tab.
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Click on the "Track your payment status" button.
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The “Check Details” column will display the check’s number, status, and mail-to address.