Occasionally, vendors are unable to ship items within 3 weeks because the availability changed while your project was being funded. If this happens, we’ll email you instructions to select new material(s).
Log into your teacher account and look for the update, “Choose Replacements for some items in ‘Project Title.’”
When selecting replacement resources, shop for any replacement materials or resources that will benefit your class this school year. When shopping, you’ll be able to check out any of our vendors! Please note that DonorsChoose can cover small price increases to get you what you need.
Once you've submitted your replacement shopping cart, the replacement order is sent to the vendor(s). You can track your replacement order status on the same projects page.
What happens if you don't select replacements
If you don't shop for replacement materials by the due date indicated on your project, you may be issued a DonorsChoose gift code that can be used on your next project with the total amount of replacement funds. You will no longer be able to go replacement shopping for your original project.
If you need any help shopping for replacements or completing your Thank-You Package please contact us.