Teachers are asked to "reconfirm" fully-funded projects and all materials that have been on hold for more than 30 days. The reconfirmation process is similar to the process when you first accepted the funding for your project but with fewer steps.
To complete reconfirmation, you must confirm that you still need the materials and are teaching at the school listed in your teacher account. You only need to reconfirm once, even if you receive multiple emails from us.
All orders, even small replacement orders, need to be reconfirmed. Until you’ve reconfirmed, we can’t place your order.
Common reasons that require your reconfirmation:
- After a summer or winter break
- After projects have been held due to personal reasons (i.e., parental leave, illness)
- After natural disasters that prevent normal shipping practices
- When teachers submit a replacement order during “summer ordering” (28 days prior to the school closing date until the school reopens after break)
New school information? You can change or update your school through your account.
We’ll hold your materials so that we don’t ship to the wrong address while we confirm your request.