Getting Your Resources
Confirming Your Project
Shipments & Tracking
- When will my materials arrive?
- My materials are set to be delivered over the weekend.
- Understanding the "order status" for your materials
- Can I ship materials to a custom or home address?
- Accessing your digital resources or subscriptions
- My order status says “MORE INFO”, what’s happening?
Problems With Your Resources
- I'm missing materials from a funded project.
- I need to return or exchange my materials
- Selecting replacements for unavailable materials
- Tips for when you receive your materials
- I returned a resource; where is my credit?
- I need a replacement item that is more expensive than my original.