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We'll be right back!

Our Customer Support team will be gathering away from our desks on October 5th to 9th. Expect delays in our response to your inquiries until we resume typical business on October 12th.

  1. Help Center
  2. Donations
  3. Gift Cards, Promo Codes, and Account Credits

Gift Cards, Promo Codes, and Account Credits

  • How do I use the code I received?
  • Where did my account credits or gift card go?
  • Redeeming a DonorsChoose gift card or code
  • Applying a promo code to a donation
  • I or someone else forgot to add a promo code.
  • Adding credits to your donor account
  • My gift code is about to expire.
  • How do I use my account credits?
  • What's the difference between a promo code and a gift code?
  • What are account credits?
  • Expired account credits and gift cards
  • Celebrating teacher birthdays with DonorsChoose
  • What happens if your recipient doesn't redeem the gift card you purchase?
  • I'm receiving an error message when using my gift or promo code.
  • Large gift card orders
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