When DonorsChoose gift cards go unredeemed, or account credits go unspent, we use these contributions to support urgent classroom projects in need. This ensures all donations support classrooms as soon as possible (review terms and conditions).
Locate your account's unredeemed or expired gift cards
If you have gift cards that have gone unredeemed (and are expired), they may be eligible for a one-time replacement. Here's how to locate your unredeemed gift cards:
1. Log into your account.
2. Click on the tab "Private Info"
3. On the right side of the screen, within a grey box, click the blue text "Inactive gift codes."
4. On the next page, click on "You have no active gift codes. Show/hide inactive codes."
Renew your expired gift cards
If there are any codes that pop up, and they don't have a 'status' of "redeemed" you can use our contact form when logged into your account. Enter your gift codes and the system will automatically provide a replacement gift code if they are eligible to be replaced. If you have more than five (5) gift codes that you wish to replace, you can return to this form in 24 hours to replace five more.
Gift codes or account credits that are about to expire
Gift Codes
You can extend the validity of the gift code funding by a year by converting the gift code into account credits:
- Visit https://donorschoose.org/credits
- Purchase account credits for the value of the gift codes that you have
- At checkout, use the gift codes as the payment method
Account Credits
Account credit use can automatically be extended from your account only if the current expiration date is within 30 days. Clicking the "extend" link (see image above) will set the expiration date to 30 days away.
Example: If your credits are set to expire on June 30th, you will see the option to extend them beginning on June 1st. Clicking "extend" on June 1st will extend the expiration date to July 1st, and clicking it on June 15th will extend to July 15th, etc. Credits can be extended multiple times.