When DonorsChoose gift cards go unredeemed, or account credits go unspent, we use these contributions to support urgent classroom projects in need. This ensures all donations support classrooms as soon as possible (review terms and conditions).
Locate your account's unredeemed or expired gift cards
If you have gift cards that have gone unredeemed (and are expired), they may be eligible for a one-time replacement. Here's how to locate your unredeemed gift cards:
1. Log into your account.
2. Click on the tab "Private Info"
3. On the right side of the screen, within a grey box, click the blue text "Inactive gift codes."
4. On the next page, click on "You have no active gift codes. Show/hide inactive codes."
Renew your expired gift cards
If there are any codes that pop up, and they don't have a 'status' of "redeemed" you can use our contact form when logged into your account. Enter your gift codes and the system will automatically provide a replacement gift code if they are eligible to be replaced. If you have more than five (5) gift codes that you wish to replace, you can return to this form in 24 hours to replace five more.