Your materials
- When to expect materials to arrive
- Tracking information for your materials
- How do I access my digital resources?
- Understanding the "order status" for your materials
- My order status says “MORE INFO”, what’s happening?
- What to do if you're missing materials for a funded project
- What to do if your Special Request project contains a digital resource
- Guidelines to return/exchange materials from DonorsChoose
- Project materials that are lost or stolen
- What to do if the materials you receive aren't what you expected
- How to enroll your Chromebook in your school’s Chrome Admin console
- Receiving live items (i.e., frogs, worms, ants, etc.) for a fully funded project
- Receiving your materials during summer break