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We'll be right back!

Our Customer Support team will be gathering away from our desks on October 5th to 9th. Expect delays in our response to your inquiries until we resume typical business on October 12th.

  1. Help Center
  2. Getting Your Resources
  3. Shipments & Tracking

Shipments & Tracking

  • When will my materials arrive?
  • My materials are set to be delivered over the weekend.
  • My order status says “MORE INFO”, what’s happening?
  • Understanding the "order status" for your materials
  • Can I ship materials to a custom or home address?
  • When will my magazine subscription arrive?
  • Accessing your digital resources or subscriptions
  • My project includes live items or animals.
  • Receiving your materials during summer break
  • Will I get my materials before my winter break?
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