Your materials
- My order status says “MORE INFO”, what’s happening?
- Tracking information for your materials
- Understanding the "order status" for your materials
- Will I get my materials before the school year ends?
- When to expect materials to arrive
- Guidelines to return/exchange materials from DonorsChoose.org
- What to do if you're missing materials for a funded project
- Materials that are lost or stolen from your school
- What to do if the materials you receive aren't what you expected
- How to enroll your Chromebook in your school’s Chrome Admin console
- Receiving live items (i.e., frogs, worms, ants, etc.) for a fully funded project