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Understanding the "order status" for your materials

Congratulations, your project is fully funded!

Log in to your teacher account to view the status of your order. You’ll see the status is one of the below:

  • To be ordered
  • Ordered
  • Available and being processed by your vendor
  • Shipped
  • Substitution Made
  • Backordered
  • Not Available - This item is not available, we’ll notify you if you need to select replacements
  • Not available - This item is not available, please select replacements
  • Not available - No replacements selected

Learn more about delivery time frames for furniture, magazines, and live items.

Once your materials arrive, please check if everything has arrived as expected. If you need help with anything, contact us!