NOTE: We’re experiencing a higher than usual rate of unavailable or backordered materials due to increased demand and global supply chain shortages, which may result in longer delivery timelines. Learn more about supply chain shortages and delays.
Receiving your materials
After you confirm the funding for a fully funded project, we'll get to work on ordering your materials. During the school year, we send orders to vendors within 5 business days and notify you by email after vendors have received all of the orders for your project.
Most materials arrive in the classroom within 2 weeks of that notification email, with the exception of furniture and large items (e.g. rugs), which may take a bit longer. Magazine subscriptions and live items (e.g. frogs, butterflies, ants, worms, etc.) also have special processing times.
If you have requested materials from multiple vendors, it's possible that some items may arrive sooner than others. Likewise, some vendors send items as they become available, resulting in multiple shipments for one order.
Access instructions to digital subscriptions (e.g. BrainPOP or Flocabulary) will be sent to you via email within 7 days of placing your order. If you did not receive this email, we suggest checking your spam/junk mail folder - sometimes our vendors’ emails get caught there.
Check out more information on how to access your digital resources.
Teachers Pay Teachers Gift Cards
Teachers Pay Teachers Gift Cards will be sent to you via email from email@example.com 3-4 days after your order has been placed. Gift cards will be sent to the email address for your DonorsChoose account. Make sure to check your spam/junk folders, as the gift card could end up there.