Promo code error message: "Sorry! This promo code isn't eligible for the portion of your donation made with credits or a gift card."
Promotional codes are typically only eligible to use with "cash" donations, including those made my credit/debit card and PayPal. This error message means you may not apply this promotional code to a gift made with account credits or a gift card.
Due to processing times, donations made with checks are also ineligible for promotional codes.
Gift card error message: “This gift code is limited to 1 per person.”
Occasionally, we distribute gift codes from campaigns that are limited to 1 per person. Gift codes are non-transferrable, so if you received a code from a friend, please have that friend redeem the code him/herself.
Please do not use multiple email addresses or open new donor accounts to redeem additional codes.
If you feel you have received this message in error, please contact us and let us know.