We’re experiencing a higher than usual rate of unavailable or backordered materials due to increased demand and global supply chain shortages. Our vendors are hard at work to ensure that you can get the resources you need for your classroom, but some items may be unavailable, or experience shipping delays greater than 3 weeks. We appreciate your understanding as we navigate this unprecedented situation.
Shopping for your project
When shopping, you may see that items are out of stock or backordered. You may still be able to add some of these materials to your shopping cart and project, but keep in mind that if your project is fully funded, it could take a while to receive these resources.
If you’re looking for a particular resource, make sure to check multiple vendors if one is out of stock. You can check out where to find some commonly requested materials here.
Receiving your project materials
Global supply chain shortages may result in the materials for your fully funded project being unavailable or backordered. You can check your order status at any time by logging in to your account and looking at the ‘Order Status’ section.
Unavailable - If the resources you had requested on your project are unavailable, you’ll be asked to shop for replacement materials that meet your project goals.
Ordered - If it’s been more than 2-3 weeks since we placed your order and it still has not shipped, your materials are likely backordered. The vendor will ship them as soon as possible. You’ll receive an email when your materials ship. If you would rather shop for replacement materials that support your project goals, please reach out to our team.
Materials that could be impacted by supply chain constraints, manufacturer operations, and raw material shortages include (Updated: September 2020):
- Chromebooks (backordered until mid-October at the earliest)
- Alternatives: Consider requesting other laptops and electronics if your school's technology guidelines will allow for it
- Document cameras
- Alternatives: Small tables on stands may work in place of a document camera
- Personal protective equipment, disinfectants & sanitizing supplies
- Alternatives: Try shopping at Grainger for limited inventory