We're typically available Monday - Friday 6am - 8pm EST and closed for all major holidays. Please note that we do not offer phone support due to the small size of our team. We assess, research, and respond to teacher and donor requests over email, in the order we receive them.
Submit your questions through our contact form and we'll be in touch shortly!
We respond to tickets in the order in which we receive them and prioritize urgent and time sensitive issues as best as possible. At this point, we expect that you'll hear back from us within 5 to 7 business days.