We use business reply mail to offer postage-free mailing labels to teachers, which means we’re unable to track the status of specific packages, and mail times can also be significantly slower than traditional postage.
If you have already mailed your notes to us, you can log the mail date on the student thank you note instructions page in your teacher account. This will let our system know that the notes are officially on their way! You'll still get an email from us as soon as we receive your student thank-yous in the office.
If it has been 3 months since the mail date you indicated on your teacher account and you still haven’t received an email confirming they've arrived in our office, you can contact us to learn about next steps.