Unexpected delays can sometimes slow down business mail, the USPS system that our pre-paid label uses. In extreme cases, packages mailed via business-reply can take up to 6 weeks to arrive.
If you haven’t received a confirmation email from us yet, your thank-yous are still en route. Lost packages are extremely rare; it’s more likely that things are just taking more time than expected.
What to do now:
- If it’s been LESS than 6 weeks since you mailed your thank-yous, extend your due date! We recommend a month’s extension, since some wiggle-room will give you peace of mind while also letting us know that your thank-yous are on their way. As soon as your thank-yous arrive, you'll receive an email from us, and see the update in your teacher account.
- If it’s been MORE than 6 weeks, your thank-yous may have gotten lost in the mail. If you haven’t already, write in and let us know that it’s been 6 weeks since you put your thank-yous in the mail.
Example of a confirmation email: