Projects that were previously approved on DonorsChoose may be suspended while our team conducts a review. These suspensions are typically temporary and are often very routine!
The most common reason a project may be suspended is if a teacher submits a school change request while confirming their project. In this case, suspending the project ensures that materials are not sent to an incorrect school.
Projects may be suspended as a result of reviewing:
- Changes to the school associated with a teacher’s account
- Requests to update to a school’s shipping address
- Teacher eligibility
- Use of materials once received
The majority of suspended projects are unavailable for 1-3 days. If your project appears unavailable, please be sure to answer any messages our team has sent to you and hang tight. If you still have questions, feel free to reach out to us directly here.
Please note that as part of our materials ownership policy, all materials belong to the public school or Head Start center at which the teacher is employed when resources are shipped.