Projects that were previously approved on DonorsChoose may be suspended while our team conducts a review. These suspensions are typically temporary and are often very routine!
The most common reason a project may be suspended is if a teacher submits a school update request while confirming their project. In this case, suspending the project ensures that materials are not sent to the incorrect school.
Projects may be suspended as a result of reviewing:
- Changes to the school associated with a teacher’s account
- Requests to update a school’s shipping address
- Teacher eligibility
- Use of materials once received
The majority of suspended projects are unavailable for 1-3 days, and you should receive an email from a member of the DonorsChoose team shortly. If your project appears unavailable, please ensure you respond to any messages our team has sent to you via email and wait for further instructions. If you still have questions, please don't hesitate to contact us.