If you run into any trouble with shopping from our vendors while creating a project, try these tips for avoiding common errors:
- Having trouble viewing a vendor's catalog? Some of our vendor's catalogs work optimally in web browser Firefox (available to download for free at Mozilla.org.)
- If your browser does not support tabs, make sure you are allowing pop-ups from DonorsChoose.org.
- Save your work if you're planning on taking a break! Just "check out" from the vendor to save your items in DonorsChoose.org. You can always come back and add more items to your project later.
- If your materials do not transfer to your DonorsChoose.org project cart or your cart does not look correct, you may need to click your browser's refresh button.
- If you continue to have trouble, contact our team, and we’d be happy to help!