As a general rule, it’s best if you don’t begin your thank-you package until you’ve received your materials and your project is progress. Your donors want to hear about the impact the project has had, not the impact it will have - your thank-you package will be all the more compelling if it can speak to the actual project, not just the project’s potential!
If you haven’t received all of your materials yet, or don’t have access to your materials because your school is closed, we’d recommend extending your thank-you package due date.
If you’re having trouble tracking down your project materials, you can find order updates and shipping information through your Order Status page, by logging in to your teacher account.